The trade facilitation tool of ASEAN Solutions for Investments, Services and Trade (ASSIST) was officially launched at the 48th  ASEAN Economic Ministers’ Meeting on 3rd  August 2016 in Vientiane, Lao PDR.

We are pleased to inform you that ASSIST is now ‘open for business’ and can be used by ASEAN-based enterprises to lodge complaints in relation to intra-ASEAN cross-border trade issues.

ASSIST provides a significant opportunity for Business Representative Organisations to help their members to seek solutions to the constraints or problems they are facing when trading within ASEAN.

We would be most grateful if you could inform your members about ASSIST. To that end, you are cordially invited to go onto the ASSIST website , which will provide you with all the information that you may require.

ASSIST will initially be available to address cross-border problems with regard to trade in goods only. It will then be extended to trade in services and investment issues as soon as possible.

A set of ‘frequently asked questions and answers (FAQs)’ on ASSIST is also available, and these are attached for your guidance. They are also to be found on the ASSIST website.

Please do take advantage of this important ASEAN trade facilitation tool, it is only your use which will make it a success.